Each Nomads Ritual product is handcrafted in small batches in Melbourne, Australia, using a considered blend of botanical ingredients, essential oils and traditional fragrance-making processes.

Forest Temple is built around one cohesive scent story, designed to move with you across fragrance, body, home and ritual without competing with itself.

Where possible, ingredients are prepared and blended by hand, including our handcrafted citronella geranium tincture, slowly infused from fresh leaves to capture its naturally green, aromatic character.

Because our products are made in small batches using botanical ingredients, slight variations in colour, scent or appearance may occur. We see these differences as part of the character of a genuinely handcrafted product.

Made slowly. Made intentionally. Made to become part of your ritual.

We hope you love your Nomads Ritual products. Each piece is made and packed with care in small batches, but if something isn’t right, please get in touch and we’ll do our best to make it right.

Change of Mind

We accept change-of-mind returns within 14 days of delivery, provided the product is:

• Unused and unopened

• In its original condition

• In its original packaging

• Suitable for resale

For hygiene and product integrity reasons, we’re unable to accept change-of-mind returns on opened or used fragrance, body mist, fragrance balm or other personal-use products.

Customers are responsible for return postage for change-of-mind returns. Original shipping charges are non-refundable.

Once your return has been received and inspected, we’ll let you know when your refund has been processed.

Damaged or Faulty Products

If your order arrives damaged, faulty or you receive the wrong product, please contact us as soon as possible with your order number and, where helpful, a photo of the issue.

Where a product does not meet the consumer guarantees under Australian Consumer Law, you may be entitled to a repair, replacement or refund depending on the circumstances.

We’ll cover reasonable return or replacement shipping costs where the product is confirmed to be faulty, damaged or incorrectly supplied.

Handcrafted Products

Nomads Ritual products are handcrafted in small batches using botanical and natural materials. Slight variations in colour, scent, texture or appearance may occur from batch to batch and are part of the character of a handcrafted product.

These natural variations are not considered faults unless there is an issue with the quality, safety or performance of the product.

Refunds

Approved refunds will be returned to your original payment method.

Please allow for your bank or payment provider’s processing time once the refund has been issued.

Contact Us

If you have a question about a return, refund or your order, please contact us through our website and include your order number so we can help.

Nothing in this policy is intended to exclude or limit any rights you may have under the Australian Consumer Law.

Hand-packed in Melbourne and shipped Australia-wide.

Please allow 2–4 business days for your order to be prepared before dispatch. Tracking will be provided where available.

Some fragrance and ritual products may require road transport due to their ingredients, so delivery times can vary depending on your location.

Australia only at this stage.